TS Eliot’s poem The Hollow Men famously ends with the lines, “this is the way the world ends, not with a bang, but a whimper.” And while a water damage to your home isn’t the end of the world, it can be devastating and often follows the path of the (more)
Crawl spaces are areas of a home that are similar to a basement, but usually smaller. They are unfinished areas located below the ground floor of the home and are typically vented to the outside of the home. The two main benefits of a crawl space are cost effectiveness and (more)
It can be very disheartening for local businesses to realize that a huge, faceless corporation is controlling their identity, and, to some extent, their opportunities for success. But that’s exactly what Google does. Understanding Google’s motivation is the first step to getting some of your control back.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. With a board of directors comprised of 15 industry leaders elected by the IICRC shareholders, the IICRC functions in over twenty-five countries to protect the interests of (more)
As a business owner, you know that the first contact with a potential client is important. Whether it becomes a new job or a lost lead is often up to the person who answers the phone for your company. We listen to hundreds of incoming phone calls to restoration companies across the country each week, and we've identified some key best practices that determine the success of a phone call.